ACCOUNT HELP
Delete your account
You can delete your Cliczo account from the profile screen in the app. You may be asked to re-enter your password to confirm ownership.
Can't access the app?
Email team.plantsaga@gmail.com from your account email with the subject “Cliczo account deletion”. Include your username or player ID if you have it. Never send your password. Support may ask for limited information to verify ownership.
What is removed?
The sign-in account, public and private profile, ranking entries, online presence and related invitations and friend records are removed through the current account deletion process.
What may remain?
Limited player-ID, game-total and reward-receipt records are retained to prevent duplicate credits. Historical match records may retain identifiers and gameplay information. Ask support for a review if you want to understand or request deletion of these records. Read the retention section of the privacy policy for details.